Last updated: 20 April 2026

This Cookie Policy explains how TranscriptAI ("we", "our", or "us") uses cookies and similar tracking technologies when you visit our website and use our services.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They help websites remember your preferences, improve your experience, and provide analytics data to help us understand how our services are used.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.

Authentication tokens: Keep you logged in to your account
Session management: Maintain your session state
Security cookies: Protect against cross-site attacks
Load balancing: Distribute server load efficiently

Functional Cookies

These cookies remember your preferences and settings to provide a more personalized experience.

Theme preferences: Dark/light mode selection
Language settings: Your preferred language
Dashboard layout: Custom workspace configurations
Audio player settings: Volume and playback preferences

Analytics Cookies (Optional)

These cookies help us understand how visitors interact with our website, allowing us to improve our services.

Usage analytics: Page views, session duration, bounce rate
Feature usage: Which features are most popular
Performance monitoring: Page load times and errors
A/B testing: Comparing different interface versions

Note: We use Google Analytics for usage insights. You can opt out via your browser settings or a Google Analytics opt-out extension.

Third-Party Cookies

Some cookies are set by third-party services we use to enhance your experience:

Supabase: Authentication and database services
Stripe: Payment processing (only on payment pages)
Google Fonts: Web font delivery
OAuth Providers: Google/GitHub login (when used)

Cookie Duration

Session Cookies

Deleted automatically when you close your browser session.

Persistent Cookies

Remain on your device for a set period:

Authentication tokens: 7 days
Preferences: 1 year
Analytics: 24 months (anonymized)

Your Cookie Choices

Browser Settings

You can control cookies through your browser settings. Note that disabling essential cookies may affect website functionality.

Cookie Preferences

You can manage your cookie preferences in your account settings or through our cookie consent banner.

Essential: Cannot be disabled (required for functionality)
Functional: Can be disabled (may affect user experience)
Analytics: Can be disabled (no impact on functionality)

Data Protection

We are committed to protecting your privacy:

Cookies are encrypted and secured
No personal data is stored in analytics cookies
Data is processed in accordance with the Privacy Act 1988 (Cth)
Third-party cookies are minimized and privacy-focused
You can request deletion of cookie data at any time

Updates to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated "Last modified" date. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about our use of cookies, contact us:

TranscriptAI Pty Ltd
admin@transcriptai.io
Sydney, NSW, Australia